Welcome to Muzo.co (the “Website”), a service of Muzo International Ltd. Muzo respects the privacy of visitors to the Website. Please read this Privacy Statement carefully so that you understand what information we collect through the Website and what we do with that information. This Privacy Statement applies only to information collected online through the Website and does not apply to any information you may provide to us, or that we may collect, offline or through other means (for example, via telephone, through the mail, or at live events). If you have any questions about this Privacy Statement, we can be reached via email at privacy@muzoemerald.com.
PROTECTING THE PRIVACY OF CHILDREN
The Website is not directed at children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If you’re under 13, please don’t provide any information about yourself on the Website.
TYPES OF INFORMATION WE COLLECT
The information that we and/or our service providers collect falls into two categories: (1) information voluntarily supplied by visitors when they use the Website, such as when they register, sign up to contact a representative, make a purchase, respond to user surveys, and the like; and (2) certain technical information that is automatically collected as visitors navigate through the Website and review our email newsletters and other email messages.
Information You Voluntarily Supply to Us
We may collect and store information that you voluntarily supply to us while on the Website. This may include personally identifiable information if you choose to provide it. In accessing and using the Website, you may have the opportunity to voluntarily submit some or all of the following types of information:
- Contact information, such as your name and email address;
- Demographic information, such as gender, country, and, where applicable, your postal code;
- Login information, such as a username and password;
- Communications preferences, such as which email messages you would like to receive from us;
- Payment information (such as a credit card number) necessary to process a requested transaction;
- Questions or correspondence you send to us through the Website.
You are not required to provide personally identifiable information about yourself to visit the Website. However, you must provide certain information to use some of the features of the Website. For example, if you wish to receive our newsletters, you will be required to provide us the email address to which you want us to send the newsletters. We may collect other types of information for other functions.
Information That Is Collected Automatically
We also may collect and store, and permit our service providers to collect and store, certain technical information that is generated automatically as you navigate through the Website. For example, we and our service providers may collect limited information about the configuration of your computer or other device through which you access the Website, including the type of browser software you use, the operating system you’re running, the resolution of your computer monitor, the website that referred you, the type of mobile device you’re using to access the Website (for example, iPhone, BlackBerry, Android device, tablet, etc.), and your IP address. (Your IP address is a numerical address that is used by computers connected to the Internet to identify your computer so that data – such as the web pages you want to view – can be transmitted to you.) We use this information to make the Website as useful as we can for as many users as possible. For example, we use IP address information for systems administration and troubleshooting purposes.
Cookies and Pixel Tags
We may use “cookies,” a standard feature found in browser software, to enhance your experience on the Website. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. We also may use pixel tags (sometimes referred to as “clear GIFs” or “web beacons”) to collect non-personally identifiable information about how our visitors use the Website. By showing how and when visitors and registered users use the Website, cookies and pixel tags help us deliver more relevant content to users, identify how many unique users visit the Website and various pages within the Website, and anonymously track user interests, trends and patterns. For example, we may use these technologies to collect aggregate information about the time visitors spend on each page of the Website, the number of visits made to each page or section of the Website, and the content that visitors select and copy using the standard copy and paste tool provided in standard web browsers. Providers of web analytics services may use cookies and pixel tags to gather this sort of information on our behalf.
We also may use cookies to record certain preferences that you enter or set while using the Website. For example, if you are a registered user and you opt to have the Website “remember you,” we’ll use cookies to automatically store your log-in information so that you won’t have to re-enter it the next time you visit.
The help function on most web browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. However, if you don’t accept cookies, you won’t be able to take advantage of various features on the Website that are available to other visitors. For example, we won’t be able to store your log-in information, so that you don’t have to log in each time you visit, unless you accept cookies.
HOW WE USE COLLECTED INFORMATION
Generally
We use the information we collect from you while you are using the Website in a variety of ways, including, for example, to process your registration; to provide you with services and communications that you have requested; to send you email updates, newsletters, and other communications; to deliver the Website content to you; to measure Website traffic; to measure user interests and traffic patterns; to improve the Website and the services and features offered via the Website; and to detect, prevent, and respond to fraud, intellectual property infringement, violations of our Visitor Agreement, violations of law, or other misuse of the Website.
Your Email Address
In addition, we may use your email address to contact you for customer service purposes, to inform you of important changes or additions to the Website or the services offered over the Website, to send you administrative notices and other information about the Website, and to tell you about other products or services offered by Muzo, or other companies, that we think may be of interest to you. If you subscribe to any of our newsletters, we’ll use your email address to send the newsletters to you. Although we hope you’ll find these communications informative and useful, if you don’t, you can always unsubscribe to either type of message by following the simple instructions included in each email.
Information You Provide When Making a Purchase
When you purchase any product or service on the Website, we collect the information necessary to process the requested transaction, such as your name, email address, mailing address, billing address, and credit card information. Muzo does not store your credit card information; it is sent directly to our third-party credit card processor and is secured during transmission over the Internet using industry-standard secure sockets layer (SSL) encryption. Our credit card processor is authorized to use your credit card information only to process your requested transaction, and for no other purpose.
Data Collected in Connection with Your Use of the Website
Except as stated above, the Website currently does not respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Statement. For more information about do not track, visit www.allaboutdnt.org.
Disclosure to Third Parties
We may share information, personally identifiable or otherwise, that is collected through the Website with our third-party service providers, including, but not limited to, service providers that provide services related to Website administration and operation. In some cases, we may permit our third-party service providers to collect such information directly, on our behalf. For example, the Website may use third-party web analytics services to help analyze how users use the Website. These services may use cookies and pixel tags to collect non-personally identifying information directly from the Website on our behalf, and then use that information to provide us with statistical reports on website activity. If you use a credit or debit card to complete a transaction on the Website, your personal information and credit card number will be sent directly to our credit card processing service provider to complete your transaction. We also may share your email address and name with third-party email service providers that send newsletters and other communications on our behalf.
We also may disclose information about our visitors and registered users if required to do so by law, such as to comply with a subpoena or other legal process, or to comply with government reporting obligations, or if, in our judgment, such disclosure is reasonably necessary (a) to protect our rights, the integrity of the Website, or your safety or the safety of others, or (b) to detect, prevent, or respond to fraud, intellectual property infringement, violations of our Visitor Agreement, violations of law, or other misuse of the Website. Finally, we may disclose information about visitors and registered users to third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, or sale of all or a portion of our assets, and/or as part of the assets transferred in the event of a merger, acquisition, or asset sale.
Interacting with the Website
You may interact with content on the Website through social media plugins provided by third party social media services. We do not control the information that these companies collect when you use these tools, nor do we control how they use any information they collect. We encourage you to review their privacy policies before interacting with the Website through these tools.
Please keep in mind that whenever you make your personal information or other information available for viewing by other users online – whether in comments posted to the Website, or in other public posting areas of the Website – that information can be seen, collected, and used by anyone with access to the Internet; we are not able to control how they may use this information. We cannot be responsible for any use of such information by third parties.
Storage of Information
The information that we collect through the Website is stored within databases that we control (or databases hosted on our behalf) on servers maintained within Switzerland which, if you are not located in Switzerland, may not provide the same level of legal protection for your personal information as your home country, and such information may be available to the Swiss government or its agencies under a lawful order made in Switzerland. In addition, we may transfer your information outside Switzerland to our affiliates, business partners, and service providers located in other countries. By using the Website, you acknowledge and agree to such transfer to, and processing in, Switzerland and these other countries.
Security of Information
We maintain administrative, technical, and physical safeguards designed to safeguard the information collected through the Website. For example, any credit card information you provide on the Website is secured for transmission over the Internet using industry-standard secure sockets layer (SSL) encryption. However, no physical or electronic security system is impenetrable. We cannot guarantee the security of our servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us or our third-party service providers over networks that we do not control, including the Internet and wireless networks.
CHANGES TO THIS PRIVACY STATEMENT
The web is an evolving medium. If we need to change this Privacy Statement in the future, we will post the revised Privacy Statement on the Website and update the “Effective Date,” above, to reflect the date of the changes. By continuing to use the Website after we post such changes, you agree to the terms of this Privacy Statement, as modified.